- For Canadian Orders the applicable taxes will be applied to your order.
- WE CANNOT ACCEPT RETURNS FOR CLEARANCE ITEMS or ACCESSORIES.
- Standard Worldwide Shipping $7.50 flat rate *unless otherwise specified in product description.
- Standard Shipping to the U.S. is FREE *unless otherwise specified in product description.
- Standard Shipping (with tracking) to Canada is $7.50 *unless otherwise specified in product description.
- Free Shipping with Insurance (no tracking) worldwide on orders over $99
Shipping Arrival Times
- Standard Shipping within Canada: 2-4 business days to most areas. If your shipment will take longer, we will notify you in your purchase confirmation email.
- Standard Shipping to the Continental USA :4-7 business days
- International Shipping Orders: Up to 14 business days to most areas. If your shipment will take longer to get to you, we will notify you in your purchase confirmation email.
Shipping Terms and Conditions
- All orders will be processed within approximately 1 business day (unless otherwise specified), provided the items are in stock and there are no problems with the payment verification process.Freedomculture.com does not guarantee same day shipping. Orders will not be processed on weekends and holidays. Orders placed on Friday will be processed on the Next Monday.
- In order to process your order smoothly, please use the same address for your shipping and billing address. Otherwise, your order will be cancelled.
- Once a package is picked up by our carrier for delivery, we do not have any control over the package; therefore, we cannot make any guarantees after this point. In cases of errors or delays caused by the shipping carrier, we will try our best to help resolve the issue, yet we will not be held responsible or liable.
- Orders cannot be cancelled or modified, however you are welcome to email us at firstname.lastname@example.org, and mark the email urgent. We will do our best to help you. We do not guarantee however that we will be able to assist.
Currency/Duties and Customs for Continental USA orders and International Orders
All prices are in US dollars and will be calculated on the current day exchange rate. Products shipped to the Continental USA and internationally will not be charged tax, however orders may be subject to duties and customs charges. These charges are the responsibility of the recipient.
Return and Exchanges
You may NOT return your merchandise unless the product is defective. Freedom Culture does not guarantee the exchange or credit for a defective item. If the shirt is damaged with a stain, rip, or tear and the item is returned within 30 days of receipt Freedom Culture will consider an exchange or refund. In the case of a refund, customer will NOT receive the amount donated that was donated from their purchase. The amount donated will be a minimum of 10% from each sale. If the amount is higher it will be specified at the time of purchase. The customer is required to repack the item(s) in the packaging that your order was shipped in, and return the package to Freedom Culture INC. 41 Britain St. Suite 302, Toronto, ON M5A 1V8. Freedom Culture will refund shipping only for items deemed defective at the fault of the manufacturer. The reimbursement for shipping will not exceed $10.00 for items shipped within Canada or $15.00 for items shipped to Continental U.S. Please note that we do not refund original shipping cost. Any returns sent C.O.D. will be refused. If the item was purchased during a Free Shipping Special, the original cost of the shipping will deducted from the refund. Freedom Culture does not guarantee that the same item returned will be in stock for exchange. Freedom Culture will exchange clothing if you find that you ordered the wrong size, but only if we have the item in stock. In this case, the shipping charges will not be reimbursed by Freedom Culture. Please be sure to check the sizing information given, the Style & Size videos on our blog and ask any questions before purchasing at email@example.com , in order to be sure, it is the right size and you are happy with your purchase. We’re here to help.
Rules for returning an item
- Items must be unused and include the original packaging (hangtags, dust bag, gift box etc.)
- Clothing must be clean and unwashed with all tags attached. This means that it can’t smell, be wrinkled, or look bad. Absolutely no hairs…human or otherwise, no smoke smell, perfume/cologne etc.
- Clothing and/or accessories cannot be returned or exchanged if they have been worn
- All products returned (art, accessories…etc.) MUST be in their original state.
- Every Return must have an RMA. You can obtain your RMA by sending a request through our contact form under Refunds. We will review your request and if it is deemed reasonable will email you your RMA to print off and include with your return. Any returns that do not include and RMA form will not be honoured.
Freedom Culture reserves the right, at our sole discretion, to change, modify or alter these terms and conditions at any time. Such modifications shall become effective immediately upon posting thereof. It is the user’s responsibility to read this document frequently to ensure compliance and understanding.